Frequently Asked Questions

I forgot my password, how can I recover it?
Click on "Lost Your Password?" and follow the prompts
Why does Eurobyte need the supporting documents for dealer applications?
We need to verify all details as there are always fraudulent activity happening
Does Eurobyte have card facilities?
Yes we do have this service in place
What is the ETA for specialised orders from Eurobyte Technology?
24-48Hrs from placing the order.
Do you offer free delivery?
  • Yes we do with a minimum order value
  • JHB - Minimum Order Amount R4500
  • PTA - Minimum Order Amount R6000
Why do our credit terms get reverted to COD if I previously had them?
The clients value of monthly purchases for a minimum of 3 months are low and do not warrant keeping an account open
How can I regain my terms?
Re apply and we will gladly process your application.
Can I pay via EFT?
Yes, we have accounts with Absa, FNB, Nedbank and Standard bank for your convenience
How will my products be delivered to me if I’m not located in Gauteng or Western Cape?
We can send it via a chargeable courier service or you may send your courier to collect
Do you install Windows & Office on computer systems bought from you?
All our pre-built systems only have the hardware, you can purchase the software separately and we will gladly install it for you at a minimal charge
Do you do installation of surveillance systems?
We do not do installation, but we can refer you to one of our trusted installers around the country
Do you offer demonstrations of surveillance products?
We have a demo room at both branches, CT and JHB and will be happy to give you a full demonstration on the surveillance systems
Do you do network installations?
We do not do installation, but we will refer you to one of our trusted installers around the country
Can I view the cabinets and cables before purchase?
You are welcome to make an appointment with your sales representative to view our full range
Why does Eurobyte only offer certain brands around components?
Eurobyte is focused and wants to provide you with reliable trusted brands that we can support
How do I keep up to date with all current Promotions / Templates
Ask your sales representative to add you to our mailing list to receive weekly newsletters and daily promotions.
Still need assistance?

Contact our experts